Privacy Policy
How we collect, use, disclose, and safeguard your information when you use MDID.
Nanoom Medical Group ("we", "our", or "us") operates the MDID application and platform (accessible via app.mdidap.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the application.
Information We Collect
We may collect information about you in a variety of ways when you use our application:
Personal Data
Personally identifiable information, such as your name, email address (e.g., mdid@nanoommed.com), and contact details that you voluntarily provide when registering for an account (including membership tiers like the Starter plan) or communicating with us.
Derivative Data
Information automatically collected by our servers when you access the app, such as your IP address, browser type, operating system, access times, and the pages you view directly before and after accessing the app.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account and membership (including Starter and upgraded plans).
- Deliver customer support and respond to inquiries (via 213-793-7701 or our support channels).
- Send administrative information, updates, and security alerts.
- Improve the functionality and user experience of app.mdidap.com.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
By Law or to Protect Rights
If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Business Transfers
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
Questions about this policy? Visit our contact page to reach the MDID team.
Contact Us